Why choose Contact4Business?
Contact4Business has many features with an emphasis on control and administration through the web that takes the burden away from your IT team. Your employees can manage calls easily and effectively with features such as last number redial, click to dial, automatic call back and more. Colleagues can collaborate, distribute and allocate calls with ease.
Improve your company image
Use the auto attendant feature to provide callers with call routing options to quickly reach the right person, or inform callers of details such as opening hours. Set hold music, call waiting and welcome messages to improve customers’ first impressions of your business.
Features you can easily control
Contact4Business puts you in complete control of your phone system and comes with extensive range of call handling and management features, all operated through an easy-to-use web interface. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
One number anywhere
Our system integrates your fixed and mobile capability so that you never miss a call. This is particularly helpful for flexible home working and hot-desking. Callers need only dial one number to reach your desk phone and mobile phone simultaneously. Ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
On demand service with no hidden costs
As Contact4Business is hosted on your behalf, you only pay for what you need on a simple per-seat basis with no major hardware investment.
Lower call costs
Contact4Business offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates. If you use Contact4Business together with our mobile services, you benefit from free calls between your fixed and mobile devices.
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number, no matter where you are located.
Unexpected events such as snow, floods, strikes or roadworks won’t disrupt your business. Because Contact4Business sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.
Security and fraud prevention
View calls made, received and missed, block unapproved call types and control access to your phones. Record inbound, outbound or internal calls for compliance, customer service or audit purposes.
What our customers say
RPM’s engineer arrived and completed the installation in record time.
Having an engineer sort out the internet installation made it hassle-free for us! it really was an excellent service, well done RPM.
The connection is very quick, and we have no issues since you took-over, Woohoo!.
Thank you, I will be recommending RPM to others!
Paula @ Suffolk Business