About us

RPM – a Focus Group company are dedicated experts in healthcare.

We allow you to stay in touch with your patients by making the most of the latest technological enhancements. We strive to bring Practices the very best all-round service and products through constant development of our service and technologies.

We have been providing technological solutions to NHS practices and surgeries for over 15 years. We are proud to have been one of, if not the very first, provider to bring ‘Cloud Telephony’ to our GP partners across the country.

We have long been trusted by our healthcare partners to provide them with the technological systems they need to keep their practices running. We really listen to the needs of our clients and therefore are able to provide effective solutions through our cloud telephony, HealthPODs and now our Patient Contact system.

These days there is an expectation from patients that it is easier and more convenient to connect with their healthcare provider. We help you to make that happen.

With RPM’s credentials established within such an important sector of Healthcare our experience and products are perfect for any business.

RPM’s Patient Contact™ Exhibition Team at Best in Practice show October 2022 NEC Birmingham

UK’s Best General Practice & Healthcare Telecoms Provider 2022

Why choose RPM?

Nationwide provider to Primary Healthcare Sector since 2014

Multiple award-winning technologies since 2014 every year through to 2022

Operating dedicated support for General Practice Nationwide 24/7/365

Already providing patient access solutions to over 5 million NHS patients across the UK

A Crown Commercial Services Registered Supplier

Supporting Greener Communications by off-setting your telecoms carbon footprint

G-Cloud registered provider

NS3: Network Services 3 applied for (August 2022)

We believe that it is important to remain transparent in the competitive world that is telecoms. You can be sure that you will get the system, solution, functions, and features that you need with no hidden costs.

Our support

RPM operates support in three ways: our dedicated in-house support desk, on-the-road engineers and out-of-hours technicians. Depending on the assistance you need, we are available 24/7/365.

Award Winners – Specialised Healthcare Communications

2021 Winners
‘The Leading Provider of Patient Access Cloud Technology’

2022 Winners
‘UK’s Best General Practice & Healthcare Telecoms Provider’

‘Most Outstanding Healthcare Sector Communications Provider’

‘Best in Healthcare Communication Services’

‘Communications Software Provider of the Year’

‘Best Communications Research & Development Company’

‘End-to-End Communications Technology Provider of the Year (Healthcare)’

‘UK Gamechanger of the Year Award (Healthcare)’

Most Outstanding Communcations Software In the Health Sector’

‘Best for Bespoke Healthcare Communications Software’

‘Best Healthcare Platform One Path Medical’

2011 Winners
‘Communications Provider of the Year’

2012 Finalists
‘Communications Provider of the Year’

2013 Winners
‘Communications Provider of the Year’

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