Patient Access Technology to Healthcare
Specifically tailored to suit the needs of practices nationwide. RPM’s One-Path Medical Solution provides the options of either cloud or traditional functionality and technology with extensive and fully manageable features which give you complete control over your estate of communications, whether you’re a single or multi-site environment.
Maybe your cabling isn’t Cat5e, or suitable IP connectivity might not be available in your location – whatever your requirements, our development managers are on hand to guide you through the process and make the right decisions for your practice based on our extensive portfolio.
RPM provide a range of IP and hybrid communications solutions – whether you are talking on a deskphone, mobile or soft client, cloud telephony allows you to seamlessly link and control your entire communications estate.
Language Translation Service
Via a speed dial on your handset we can instantly connect you to our partners who connect you to a translator with access to over 330 different language translation options. Start a 3-way communication to make sure that the correct information is passed onto your patient.
The i2 Health-Pod is designed to alleviate the strain on human resource by managing multiple appointments for routine check-ups. The latest range of Health-Pods combine a touch-screen interactive kiosk with blood pressure analysis and wireless height/weight measurement facilities.
It’s not just about moving to a ‘paperless’ environment; our cloud mail application loaded onto admin PCs allows you to send letters to patients with the click of a button. No more need for franking machines or visits to the post office. A product that meets all of the data protection criteria and allows you to send important info by mail without having to leave your desk – that is just the beginning of what cloud mail can offer.
On-screen click-to-dial and the ‘screen-pop’ of patient details give back valuable time to receptionist staff and GPs, and speed up communication between you and your patients. Compatibility with EMIS and SystmOne has been tested, however please feel free to book a trial and let us co-ordinate with your IT team to ensure that we can program your solution correctly.
From our healthcare telephony experience working closely with General Practices, we understand that longer opening hours, patient access and patient satisfaction are considerations which add pressure when balancing the fundamental challenges faced by GP Practices and the Health Care Sector.
This extensive health sector experience has shown us that effective telephony solutions are essential in order to provide the best patient experience possible. RPM are committed to making your services more accessible to patients whilst reducing pressures on your management and staff. This commitment has been recognised by General Practice’s nationwide, with RPM being awarded Communications Provider of the Year twice.